Preguntas Frecuentes | Casa 1800 Oaxaca

Find answers to your questions about your stay at Casa 1800 Oaxaca. In this section, you'll find answers to frequently asked questions about reservations, rooms, services, policies, location, and everything you need to know before staying at our boutique hotel in Oaxaca's Historic Center. If you can't find the information you're looking for, our team will be happy to help.

Where is Casa 1800 Oaxaca located?

Casa 1800 Oaxaca is located on Avenida Hidalgo, in the Historic Center of Oaxaca de Juárez, just a few minutes' walk from the Zócalo, the Santo Domingo Temple, the Macedonio Alcalá Tourist Walkway, museums, restaurants and cafes.

What type of hotel is Casa 1800 Oaxaca?

We are a boutique hotel housed in a restored historic mansion that combines colonial architecture with contemporary rooms and personalized service to offer an authentically Oaxacan experience.

Why stay in the Historic Center of Oaxaca?

Our location allows you to walk to the main tourist attractions, enjoy the local cuisine, visit galleries and museums, and experience the cultural essence of Oaxaca without needing to use transportation.

How many rooms does the hotel have?

Casa 1800 Oaxaca has a limited number of exclusive rooms, allowing for a quiet, private stay with personalized attention.

How can I book a room?

You can book directly from our website, by phone, or via WhatsApp. You can also contact us for personalized assistance. Best rate guaranteed when you book directly with us.

Is it better to book directly with the hotel?

Yes. Booking directly allows you to receive personalized attention, learn about current promotions, and resolve any special requests before your arrival, ensuring you get the best rate.

What forms of payment do you accept?

We accept all major payment methods. If you need specific information about cards or billing, our team will be happy to help.

May I cancel my reservation?

Cancellation policies depend on the rate selected at the time of booking. We recommend reviewing the terms and conditions before confirming your stay.

What are the check-in times?

Check-in starts at 2:00 pm

What are the check-out times?

Check-out is before 12:00 am

Can I request early check-in or late check-out?

Yes, subject to availability. We recommend requesting it in advance so we can accommodate your request.

Can I store my luggage?

Yes. If you arrive before check-in time or your transport departs after check-out, we can help you with temporary luggage storage.

What do the rooms include?

All our rooms are equipped with:

Air-conditioning
High-speed WiFi
Coffee maker
Premium amenities
Digital access
Welcome Mezcal
Exclusive design

Do the rooms have internet access?

Yes. All rooms offer free high-speed WiFi.

Do the rooms have air conditioning?

Yes. All rooms have air conditioning to provide a comfortable stay at any time of year.

Is breakfast included?

Please check the rate you selected at the time of booking. If your rate doesn't include breakfast, our team can recommend excellent options for breakfast just steps from the hotel.

Does the hotel have parking?

We have parking available for our guests in a public parking lot from 8:00 am to 10:00 pm. Reservations are required. Parking is not available on Sundays.

Do you offer transportation from the airport?

We can help you coordinate transportation to and from Oaxaca International Airport with prior notice.

Can I request decorations for a special occasion?

Yes. We can help you prepare details for anniversaries, birthdays, marriage proposals, or special celebrations.

Do you organize private events?

Yes. We have ideal spaces for private meetings, celebrations, and corporate events.

Are pets allowed?

We do not accept pets at the moment.

Does the hotel have an elevator?

As it is a restored historic mansion, the hotel does not have an elevator.

Is the hotel suitable for business trips?

Yes. Thanks to its high-speed internet, comfortable rooms, and prime location, Casa 1800 Oaxaca is an excellent choice for business travelers.

What makes Casa 1800 Oaxaca different?

Our combination of history, contemporary design, personalized attention and a prime location in the Historic Center make every stay an authentic experience to discover Oaxaca.